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Patients & Visitors
Welcome to Suburban Hospital. We provide this information to make your stay with us as comfortable as possible. We have several online opportunities to enhance your hospital experience. Please click on the blue box to your lower left to:
- pre-register for your hospital stay,
- pay a bill or pre-pay for a surgical procedure,
- offer feedback on our service,
- make a donation to the Suburban Hospital Foundation, or
- browse our classes and events calendar.
Visiting
Suburban Hospital recognizes the importance of family and friends during an illness and each unit strives to provide flexible opportunities for visitors. General visiting hours are unrestricted, but may vary according to a patient's specific condition, treatment, or location within the hospital (i.e., ICU, Behavioral Health). See the nursing staff for details. Children under the age of 12 may be permitted to visit patients through special arrangement with the nurse in charge of the patient's care, and should be closely supervised. Please be considerate of other patients when visitors are present by limiting the amount of people and the noise level during visits.
Visitors must be in good health and should wash their hands before visiting. Before entering the patient's room, check for infection control/isolation signs posted on the outside of the door. Check with the patient's nurse to see if you need to wear a gown, gloves, or a mask while in the room.
Patient and Family Advisory Council
At Suburban Hospital, patients and families share an important role with their care team. We know that when patients and families are directly involved in decisions about their treatment and care, health outcomes are better and patient satisfaction is higher. The Patient and Family Advisory Council was created to give members of our community an opportunity to provide valuable perspectives for improving the health-care experience at Suburban Hospital.
The Patient and Family Advisory Council:
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Engages patients and families as partners in improving patient and family satisfaction
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Ensures patient/family centered care
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Collaborates with the health-care team and hospital leadership to address the needs and concerns of patients and families
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Guides priorities and planning for the future
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Helps grow and sustain Suburban Hospital's relationship with the community
Patient and family advisors can best provide valuable perspectives for improving the health-care experience when they meet two or more of the following criteria:
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Recent experience at the hospital as either a patient or family member of a patient (preferably within the last year)
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Time availability to prepare for and attend regular meetings
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Ability to participate in decision-making by consensus and to support council decisions
If you are interested in joining the Patient and Family Advisory Council at Suburban Hospital, please click here for the membership application and return it to the mailing address on the application. For more information, call Rebecca Kane at 301-896-3985 or Ruth Dalgetty at 301-896-3084.
Thank you for choosing Suburban Hospital.